Introduction of Surcharge for Hair Samples When Testing Via Neogen

December 17, 2019 4:40 pm

Members are advised that a surcharge of $3.30 will now apply for all DNA services provided by Neogen from hair samples. The introduction of this surcharge is consistent with the surcharge currently being charged to other Neogen customers, and reflects the additional costs of processing hair samples in the DNA laboratory by comparison to TSU samples.

Members wishing to avoid the surcharge are encouraged to consider the use of TSUs, or alternatively, DNA services using hair samples can be provided by Zoetis without a surcharge being incurred.

The surcharge will apply to DNA orders requested from January 1st, 2020 onwards.