The faces of the Member Services Team

January 3, 2018 12:04 pm


Angus Australia and the Member Services Team are pleased to welcome the newest additions to the Member Services area: Nicky Carey, Ally Van Duijnhoven and Robyn Kelly.

Nicky, Ally and Robyn bring a variety of skills and qualities to the Member Services area that will greatly assist Angus Australia’s members with their enquiries.

A brief background to the new staff is given below:



Nicky Carey – Nicky was born and raised in Armidale and grew up on a small hobby farm on the outskirts of Armidale. Before joining Angus Australia, she spent the previous 5 years in the real estate Industry, working for McGrath Estate Agents in Sydney before moving back to her hometown.

Nicky is passionate about customer service and approaches every task with a positive attitude and determination to do a great job. She is enjoying the change working in the cattle industry and is looking forward to learning more about the Angus breed and helping our members achieve great things.



Ally Van Duijnhoven –  Ally grew up on a small family farm just outside of Armidale running mostly merino sheep, and has always been passionate about livestock and the agricultural industry. She studied a year of Animal Science at UNE in 2016, then deferred for a year to work full time in the beef industry.

Ally will continue to work part time at Angus Australia in 2018, but will pick her studies back up and continue with her Bachelor of Agricultural Production and Management.



Robyn Kelly – Robyn is born and bred in Armidale. She enjoys gardening and camping in her spare time. In her early days, Robyn moved away for study commitments and then returned to Armidale to start her own business making children’s clothing.

Robyn brings to her role over 25 year’s experience in retail and professional customer service. She looks forward to broadening her knowledge and skills within the beef industry.



Whilst Nicky, Ally and Robyn are new to the team, the existing Member Services Officers, Kelso Looker, Sam Hamilton and Lou Wood will continue to provide professional assistance and guidance to Angus Australia’s members.

Kelso and Sam have both been working with Angus Australia for the past four years and specialise in all facets of the Member Services role and Lou has been with Angus Australia for one and a half years and specialises in Memberships.

Prior to the appointment of Michael Beattie as the Member Services Manager, Sam Hamilton acted as interim Member Services Manager and will now on the position as Senior Member Services Officer.

Sam will continue her Member Services duties within the area, but has taken on extra responsibilities such as writing articles for e-News, overseeing the processing of the bi-annual Inventory, and leading the Member Services Team to name a few.

Sam brings over 10 year’s experience to her role of professional customer service, knowledge of the Agricultural industry and over 4 year’s experience in the Member Services area.

With our new recruits complementing our existing staff, the Member Services Team will continue to provide their dedicated services to Angus Australia’s members and the breed itself.

If you have any questions relating to the Member Services Area, please contact us on (02) 6773 4600 or via email